California Fires Emergency Resources
We extend our deepest sympathies to all those who have been directly impacted by the devastating wildfires in Los Angeles County and surrounding areas. At Citizens Business Bank, we are committed to supporting our communities through these difficult times.
Your safety and well-being are our top priorities. The resources on this page are provided to help you recover and rebuild.
If you are a current customer who needs immediate assistance, please contact your Relationship Manager or Business Financial Center directly. Our dedicated team of bankers will be able to assist you.
Emergency Resources
Evacuation Centers:
A real-time list of available shelters can be found online at:
Emergency Hotlines:
- Los Angeles Fire Department’s General Public Info line: 213.978.3800
- Los Angeles Police Department’s non-emergency line: 1.877.275.5273
- Los Angeles Emergency Management Department: 213.484.4800
- Los Angeles Animal Services: 888.452.7381
- City Services: 311
Individual Assistance
If you have been affected by the recent wildfires, you can register for assistance through FEMA Disaster Assistance
- FEMA Helpline: 1.800.621.3362
If you have lost your job due to the fires, you can apply for benefits through the State of California:
Locate a food pantry through Los Angeles Regional Food Bank
For those in need of temporary housing, the American Red Cross website can help direct you to a shelter near you
Small Business Assistance
The U.S. Small Business Administration (SBA) provides disaster assistance for homeowners, renters, nonprofits, and businesses of all sizes affected by the wildfires and straight-line winds in California.
866.465.4SBA
Insurance Claims Support
Contact your home and auto insurance providers immediately to report your losses and begin your claim process.
- If you do not have the contact information for your insurance company or agent, go to insurance.ca.gov or call 800.927.4357.
Compiling an up-to-date Household Inventory now can help make your home insurance claim process faster.
Track all of your additional expenses that result from living in another location away from your home. Keep all of your receipts.
- If your home is not lost or destroyed, you may still receive reimbursement for expenses while displaced.
Gather existing pictures of your property and contents if possible, to show to your insurer. When you are permitted to return to your property, be sure to safely capture video of everything you can.
To avoid scams, do not sign contracts for repairs or other needs until you have spoken directly to your insurance company representative. Demand to see identification from anyone who contacts you regarding your claim.
Visit the California Department of Insurance website for helpful resources
You can call the Department of Insurance’s hotline for help: 800.927.4357
Staying Informed
Sign up for evacuation notices and critical updates for LA County:
Ready LA
Tips for evacuating safely:
Evacuation Guide
Real-time information and safety tips:
Cal OES News | Ready.ca.gov
Monitor ongoing fires:
fire.ca.gov
Get real-time air quality updates:
Air Quality Monitoring (South Coast AQMD)
Information on power shutoff:
Stay Updated on Public Safety Power Shutoffs
Real-time traffic maps:
CalTrans Traffic Alert/Map
Follow LA County Public Safety Partners on Social Media:
- LA Office of Emergency Management
on X (formerly Twitter): @ReadyLACounty
on Instagram: @lausd_oem - LA County Fire
on X: @LACoFDPIO
on Instagram: @LAacountyfd - LA County Sheriff
on X: @LASDHQ
on Instagram: @LASDHQ - LA County
on X: @CountyofLA
on Instagram: @CountyofLA
Community Support
If you want to help those who have been affected by the fires, consider these resources:
- To support Red Cross Disaster Relief with a donation, you can visit redcross.org, call 1-800-RED CROSS (800-733-2767) or text the word REDCROSS to 90999 to make a $10 donation.
- Donate to United Way of Greater Los Angeles
- The Los Angeles Regional Food Bank is accepting financial donations and food donations at their distribution centers, and continues to accept volunteers
- California Community Foundation’s Wildfire Recovery Fund has resources for donors interested in supporting recovery efforts
- Pasadena Humane is no longer accepting items, but they are still in need of monetary donations to purchase medical supplies and other resources to treat burned and injured animals
- Support the Los Angeles Fire Department Foundation
- Additional information on how you can help right now with housing, child care, food, and specific needs can be found on the L.A. Works website
Be on the Lookout for Scams
Scammers will exploit disasters by taking advantage of vulnerable individuals. Stay vigilant and keep the following in mind:
- Impersonators – scammers may be posing as government officials, aid workers, or insurance agents. Always ask to see identification and then directly call the relevant agency to verify their credentials before proceeding.
- Contractors – only hire licensed contractors for repairs. You can request to see a contractor’s “pocket license” together with other identification, and then verify it on the California Contractors State License Board website.
- Donations – avoid unsolicited donation requests, such as those through email, phone calls, or social media. You can use websites like Charity Navigator and Better Business Bureau to verify the authenticity of an organization.
We are here to support you during this difficult time. Please don’t hesitate to reach out for assistance.